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Glossary
 
 
Mischievous Moments


Glossary

 
 

branding

A brand is a recognizable logo and/or name that is associated with specific values. A successful brand will be memorable and stay in the minds of your target customers.

communication campaign

An organized set of activities using the media and/or direct mail to communicate with your customers in order to encourage them to buy your products or services.

copywriting

Writing the text for sales and marketing materials for media such as communication campaigns, the company website and the company brochure. The objective of copywriting is to promote your business and persuade the reader/listener to act.

e-book

A book written in electronic format, to be distributed online and read on a computer or printed.

internal marketing

Involves communicating internally, usually to the employees of your business. Methods of internal communication include internal newsletters, team meetings, internal e-mail/intranet and notice boards.

keyword analysis research

Analysing which search terms real-life users are searching for when looking for products or services similar to your own. The keywords discovered in this process are then used in search engine optimization.

linking strategy

Requesting other sites to link to your website, thereby increasing traffic flow to your site.

market research

Market research is the process of gathering primary and/or secondary information; it involves recording and analysing data about customers, competitors and the marketplace. Market research can help you create a business plan, launch a new product or service, fine tune existing products and services and expand into new markets.

marketing taster

A short report, usually focusing on a specific area of marketing. It contains suggestions on how to market your company.

natural search engine listings

Also known as "organic listings", this term describes search engine results displayed after a search, ignoring paid-for advertising methods such as pay-per-click and sponsored links. Appearing high up on natural search engine listings is desirable as it is free and users are more likely to click on natural listings.

pay-per-click

An advertising service, usually operated by Google AdWords or Yahoo! Search Marketing, whereby adverts are displayed on search engines and websites, and the company posting the ad is charged any time it is clicked.

physical appearance

The look of your business; its physical appearance.

press release

A written statement about your company that is given to the media. It is usually shown in a news article style through channels such as newspapers, the radio and TV.

pricing strategy

Involves conducting research and setting the price of your products at a suitable level that will appeal to target customers and assist your marketing strategy.

product management/service management

The management of your product/service portfolio through analytical frameworks and marketing techniques.

search engine optimization

Rewriting elements of a web page including title tags and web copy in order to improve the page's natural search engine listings.

title tag

A piece of HTML code responsible for displaying the title of the web page at the top of the web browser.

web copy

Generally describes the headings and body text of the web page.

web traffic

The number of users visiting a website.

website audit

An analysis of your website to identify problems preventing it from being successful.

website specification

A document telling a web designer how to build your website, including which features it requires.

website structure

The path a user takes when navigating through your website. The structure should be designed to lead the customer and drive them towards your desired outcome, e.g. a sale.

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